Knowledge base

Approve supplier value and receive it later

Record an accepted claim amount before replacement stock or money arrives.

Reviewed 9 October 2026

WHERE TO GO

Supplier Claims → dispatched battery → Approve battery

Step by step

  1. Open the supplier dispatch and select the battery.

  2. Choose Approve battery.

  3. Set Receive now to Approve value only — receive later.

  4. Enter the agreed Approved value (Rs), date and notes.

  5. Save and inspect the approved amount still to recover.

What to check

  • The claim has an approved value with an outstanding supplier recovery.

Things to know

  • Do not mark value received until stock, money or credit has actually been received.
  • Approval and physical return of a defective battery are separate actions.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.