Knowledge base

Receive supplier credit against a claim

Apply a supplier-approved amount to the supplier account instead of receiving cash.

Reviewed 9 October 2026

WHERE TO GO

Supplier Claims → battery → recovery method Supplier credit

Step by step

  1. Select the dispatched battery and open approval with receipt or Receive battery.

  2. Choose Supplier credit.

  3. Enter the agreed Recovery value (Rs), date and notes.

  4. Save the recovery.

  5. Open the supplier ledger and compare the balance before and after the credit.

What to check

  • The supplier account reflects the claim credit; cash or bank does not increase.

Things to know

  • Use this only when the supplier actually agrees to credit the account.
  • This recovery is separate from a cash refund or stock replacement.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.