Knowledge base

Receive supplier claim money into cash or bank

Record an actual supplier refund against a dispatched battery.

Reviewed 9 October 2026

WHERE TO GO

Supplier Claims → battery → Approve battery or Receive battery

Step by step

  1. Open the dispatched battery.

  2. Choose approval with immediate receipt, or Receive battery for an approved claim.

  3. Select Cash / bank as the recovery method.

  4. Enter the Recovery value (Rs) and choose Receive into.

  5. Set the date, add notes and save.

  6. Check supplier recovery history and the selected Money account.

What to check

  • The recovery reduces outstanding approved value and increases the selected money account.

Things to know

  • Do not also enter a normal supplier receipt for the same refund.
  • An approval-only amount does not mean the money has arrived.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.