Knowledge base

Trace why an item’s quantity changed

Follow opening stock, purchases, sales, replacements and reversals.

Reviewed 9 October 2026

WHERE TO GO

Inventory → Item Ledger, or Items → selected item history

Step by step

  1. Choose the item you need to investigate.

  2. Set the date range if the report offers one.

  3. Read the opening or brought-forward quantity before the period.

  4. Review each inward and outward movement with its source document.

  5. Open the relevant invoice or claim to investigate an unexpected movement.

What to check

  • Opening quantity plus inward movements minus outward movements reconciles to the closing quantity.

Things to know

  • A Claim Replacement is an inventory issue for a claim; it is not an ordinary sale.
  • Sorting rows changes the presentation, not the closing balance. Reversal rows remain in history.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.