Knowledge base

Correct supplier approval or recovery

Undo the received stock, money or credit before reversing its approval.

Reviewed 9 October 2026

WHERE TO GO

Supplier Claims → battery history

Step by step

  1. Locate the incorrect recovery in the battery’s history.

  2. Choose Reverse recovery, enter the required date and reason, and confirm.

  3. Check that its stock, cash/bank or supplier credit effect was reversed.

  4. If the approved value is also wrong, use Reverse battery approval after dependent recoveries are reversed.

  5. Enter the correct approval or recovery and check the resulting balance.

What to check

  • The full history remains visible and the outstanding approved amount is recalculated.

Things to know

  • A stock recovery reversal may be blocked if later stock activity prevents it.
  • For older batch records, use the available batch-level controls rather than inventing per-battery allocations.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.