Knowledge base

Adjust Item did not change the stock quantity

Trace stock through real source movements; the reviewed adjustment control is incomplete.

Reviewed 9 October 2026

WHERE TO GO

Items → selected item; Inventory → Item Ledger

Step by step

  1. Open Item Ledger and identify the current quantity and its source movements.

  2. Check opening stock, purchases, sales and claim replacement/recovery activity.

  3. If a source document is wrong, correct that source using its normal edit or reversal workflow.

  4. Recheck the ledger after the correction.

  5. If the difference is a physical count adjustment with no incorrect source document, keep the count details for support rather than entering a fake transaction.

What to check

  • You identify whether the difference can be corrected through an existing source document.

Current limitation

  • Known limitation: the reviewed Adjust Item stock field does not create a stock movement or update opening quantity.
  • Changing a purchase price or posting a general journal does not fix quantity.
  • Do not create fictional purchases or sales to force the number to match.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.