Knowledge base

Reverse a wrongly recorded money movement

Undo a receipt, payment or transfer while retaining the original history.

Reviewed 9 October 2026

WHERE TO GO

Money → Find activity → Reverse transaction

Step by step

  1. Locate the original direct money entry.

  2. Choose Reverse transaction.

  3. Check the amount and description in the confirmation.

  4. Confirm the reversal.

  5. Review the account balances and both the original and reversal rows.

What to check

  • The original movement is offset, and both rows remain in the activity history.

Things to know

  • Reversing a record does not physically return money. Record only what actually happened.
  • A linked claim or invoice transaction must be corrected through its source workflow.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.