Knowledge base

Retail Prices Update does not save the new prices

Use the individual item edit route and verify the saved value.

Reviewed 9 October 2026

WHERE TO GO

Items → selected item → Edit Item

Step by step

  1. Keep a list of the retail-price changes you intended to make.

  2. Open the first item in Items and choose Edit Item.

  3. Enter its new Retail price and save.

  4. Reopen the item to confirm the value persisted.

  5. Repeat for the remaining items.

  6. Create or review a new invoice line to check the resulting price.

What to check

  • The retail price is saved on each item through the working edit route.

Current limitation

  • Known limitation: the reviewed bulk price-save action does not pass the item identifiers correctly.
  • Do not rely only on the bulk screen’s success message.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.