Knowledge base

This record changed on another PC

Reload the latest saved version before editing it again.

Reviewed 9 October 2026

WHERE TO GO

The workspace showing the conflict message

Step by step

  1. Keep a note of the change you intended to make.

  2. Close or leave the stale edit form without repeatedly submitting it.

  3. Refresh or reopen the saved record.

  4. Review changes made by the other user.

  5. Apply only the changes still needed and save once.

  6. Check the shared result after confirmation.

What to check

  • Your change is made against the current record without overwriting another person’s work.

Things to know

  • A record conflict is different from a missing permission or insufficient stock.
  • For the last available unit, check current stock again; another sale may have already used it.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.