Knowledge base

Receive a customer payment in cash

Record money received against a party’s balance.

Reviewed 9 October 2026

WHERE TO GO

Money → Cash → Receive

Step by step

  1. Choose Receive and enter the actual amount and date.

  2. In Received from, select the customer or party.

  3. In Deposit into, choose the intended cash account.

  4. Enter a clear description, including a bill reference if useful.

  5. Choose Record transaction and check the cash activity and party ledger.

What to check

  • Cash increases and the party’s amount to receive decreases or becomes an advance.

Things to know

  • Do not repeat a receipt that is already recorded.
  • The description is a reference, not a manual invoice-allocation selection.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.