Knowledge base

Record a customer receipt into a bank

Choose the actual bank that received the money.

Reviewed 9 October 2026

WHERE TO GO

Money → Bank → Receive

Step by step

  1. Open Bank and choose Receive.

  2. Enter the amount and transaction date.

  3. Select the party under Received from.

  4. Choose the actual bank under Deposit into and enter a description.

  5. Choose Record transaction, then filter bank activity to that bank and inspect the party ledger.

What to check

  • The selected bank and the party account both reflect the receipt.

Things to know

  • A bank transfer between your own accounts uses Transfer instead.
  • Entering a number in an invoice’s Bank Transfer field is not a substitute for a confirmed Money entry in the reviewed version.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.