Knowledge base

My saved invoice is not in the list

Check company, dates, search and the save result before creating another invoice.

Reviewed 9 October 2026

WHERE TO GO

Sales / Purchases → invoice list

Step by step

  1. Wait for the save result, especially in Team Mode.

  2. Clear the list search and widen its date range to include the invoice date.

  3. Confirm the selected company and invoice type.

  4. Search by the known invoice number or party.

  5. Refresh after synchronization completes.

  6. If still missing, retain the save message and time for investigation before entering a duplicate.

What to check

  • The original invoice is located or the failed save is clearly identified.

Things to know

  • A backdated invoice may be outside the default list period.
  • If a save timed out, check existing records before retrying.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.