Nizam asks to update the cloud service
Resolve a desktop/cloud compatibility block before using the affected features.
Reviewed 9 October 2026
WHERE TO GO
Compatibility message and Software updates
Step by step
Keep the exact message and note the affected company and action.
Check your installed Nizam version.
Ask the person managing the Nizam service to confirm that the cloud service supports that desktop version.
Install the supported desktop update if one is required.
Reconnect and refresh synchronization.
Retry the original action only after the compatibility message is cleared.
What to check
- The desktop and service support the same business operations.
Things to know
- Reinstalling or deleting local data does not update the cloud service.
- Do not keep creating duplicate claims while compatibility is blocked.