Review and export customer claim activity
Use the report for an overview, then open the claim for its detailed history.
Reviewed 9 October 2026
WHERE TO GO
Claims & returns → Claim Report / Customer claims → report tab
Step by step
Open the report and set the date and party filters available on the screen.
Find the relevant customer, model or battery.
Compare received claims, settlement details and outstanding amounts shown.
Open the original claim when you need payment or supplier history.
Use the available export or print action and inspect the output.
What to check
- The filtered report matches the records you intend to review or share.
Things to know
- Customer claim cost, supplier approval and actual recovery are different stages.
- Use the claim-stock report to answer physical-stock questions.