Knowledge base

A newer update is not being offered

Check version, connectivity and published release availability.

Reviewed 9 October 2026

WHERE TO GO

Administration → Software updates

Step by step

  1. Confirm the installed version displayed inside Nizam.

  2. Connect to the internet and check the update status.

  3. Use Check for updates when available and keep any error message.

  4. Check whether the update screen shows a download in progress or an error. Current update delivery is public and does not require an active paid license.

  5. Ask the release administrator to confirm that a higher version was published for your Windows app and update channel.

  6. If an update is already ready, finish current work and use Restart & install.

What to check

  • The status explains whether an update is available, ready or blocked.

Things to know

  • Rebuilding the same version is not necessarily an upgrade.
  • A newer installer existing on a website does not prove the in-app update feed is correctly published.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.