End a user’s sessions on other PCs
Require a company user to sign in again after a device reset.
Reviewed 9 October 2026
WHERE TO GO
Administration → Users → Reset device
Company administrator access is required.
Step by step
Identify the correct staff member by name and email.
Choose Reset device for that user.
Read and confirm the session-reset prompt.
Tell the user to sign in again on the intended PC.
Verify that their company membership and role are still correct.
What to check
- Existing sessions for that identity are ended and a fresh sign-in is required.
Things to know
- Reset device is not a backup restore or a deletion of company transactions.
- Avoid sharing one identity across staff members.