Knowledge base

The license payment QR is missing or unclear

Use only payment details actually provided by the plan screen.

Reviewed 9 October 2026

WHERE TO GO

License / plan payment-request screen

Step by step

  1. Reconnect and reopen the current payment request.

  2. Check whether a QR image and readable merchant details are shown.

  3. Keep the request reference and amount.

  4. If the QR is blank, broken or only shows unclear text, ask Nizam support to confirm the correct payment route.

  5. Share a receipt through the provided support process only after making the confirmed payment.

What to check

  • You have verified payment details and the correct request reference.

Things to know

  • Do not guess a payment number from partial or broken text.
  • Plan approval happens after payment verification.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.