Knowledge base

An item has quantity but no stock value

Check whether the stock has a supported cost history.

Reviewed 9 October 2026

WHERE TO GO

Stock Summary → Item Ledger

Step by step

  1. Look for an unpriced-stock note in Stock Summary.

  2. Open the affected item’s ledger.

  3. Check its opening quantity and purchase cost, plus subsequent receipt movements.

  4. Confirm that a catalog price was not mistaken for the historical cost of existing stock.

  5. Correct an incorrect source document through the supported workflow, or retain the details for support.

What to check

  • You can explain which stock is valued and which stock lacks a usable cost.

Things to know

  • Unpriced stock can be excluded from the reported value total.
  • Changing today’s purchase price does not automatically revalue old inventory.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.