I signed in but cannot see the company
Check the identity, membership and whether the data was local.
Reviewed 9 October 2026
WHERE TO GO
Sign-in / company chooser
Step by step
Confirm the exact email you signed in with.
Ask the owner to verify that this email is listed under Administration → Users.
Use Switch company to review the companies available to your identity.
If you moved PCs, check whether the original company was local; local records require backup restoration or prior cloud setup.
Reconnect so current memberships can load.
Avoid creating another company with the same name to replace the missing one.
What to check
- You open the intended company and its existing records.
Things to know
- Company names are not proof that two installations share the same company.
- Switching company does not merge their records.