Knowledge base

Trace a balance through the General Ledger

Inspect the journal lines behind account balances.

Reviewed 9 October 2026

WHERE TO GO

Reports → General Ledger

Step by step

  1. Set the period and account filter where available.

  2. Review dates, descriptions, references and debit/credit entries.

  3. Find the original invoice, payment, claim or journal using its reference.

  4. Include reversal rows when comparing the movement total.

  5. Correct the original source workflow if needed, then refresh the report.

What to check

  • Each investigated movement can be traced to its source and any reversal.

Things to know

  • A reversal keeps the original row in history and adds an offsetting entry.
  • Do not add another journal simply because an original row is still visible after reversal.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.