Knowledge base

My verification code has not arrived

Check the address and resend a current code without restarting company setup.

Reviewed 9 October 2026

WHERE TO GO

Email verification screen

Step by step

  1. Check the email address displayed on the verification screen.

  2. Look in spam or junk as well as the inbox.

  3. Wait for the resend cooldown, then request another code.

  4. Use the latest six-digit code. Codes expire after 15 minutes and resend is limited to once a minute.

  5. If the email is wrong, use the edit-details option before retrying.

  6. If delivery still fails, keep the displayed error and contact the person managing Nizam support.

What to check

  • A current code is accepted and you can continue account setup.

Things to know

  • Do not keep creating new companies to retry email verification.
  • For staff accounts, ask the company administrator to check the email entered for your user.

Still stuck?

Ask Nizam for help Include your app version and the exact message you see.